About Our Process

1) Needs Assessment

The account team will meet with you to determine goals such as aesthetics, budget and functionality. We will review the available space, consider environmental and sustainability requirements, review compliance to local and national codes, and identify employee type, desired function and quantity. We also provide a full space utilization review to determine your current and future needs, ergonomics, sound/noise, electrical & IT, lighting, work style, and hoteling requirements.

2) Space Planning and Design

The second step in Systems Furniture Gallery's process is Space Planning and Design. In this phase, your designer will identify space planning solutions, provide 2- & 3-D drawings of the proposed space, develop product specifications and installation documentation and obtain your approval.

3) Project and Order Management

In this phase, your project manager will set a delivery and install time, do a final check of the order to ensure accuracy, handle the order entry, liaison with the manufacturer and confirm against the order, and track the order. If needed, we can even expedite orders due to our outstanding reputation and working relationship with our manufacturers. We then update you on order status and coordinate for shipment.

4) Product Receipt, Delivery and Installation

Your project manager will work with your assigned warehouse and installation teams. They check the product receipt against your order and ensure that items are complete and free of damage. They handle the delivery and staging of the project for installation, install items according to plan, confirm the area is free and clear of all trades, and do a quality walk-through with the project team.